plans 

Freezing of mai-plan 

Cancellation of mai-plan

Refund policy

Freezing request can be made via our forms, kindly note on the following

  • Please submit all freezing request 3 working days before the start of your next billing date.

  • You will receive an email response for successful freezing requests. 

Freezing of plans

Cancellations request can be made via our forms, kindly note on the following

  • Please submit all cancellation request 3 working days before the start of your next billing date.

  • You will receive an email response for successful cancellations. 

  • For re-purchase of plans after cancellation, initiation fee will apply. 

Cancellation of mai-plan

All service products sold are non-refundable & non-transferable.

Refund Policy

Frequently Asked Questions